Use Case

Prior Authorization

Streamlines and automates prior authorization decisions and provides real-time determinations

You are already doing this today, why not make it easier?

Prior authorization is a critical yet cumbersome process in healthcare, often causing delays in patient care due to administrative burdens and inefficiencies.

The hard way

Providers want to ensure claims will be paid by confirming coverage and validating prior authorization requirements.

While fax and phone are still used, providers often login to 20+ different payer web portals. As a result, they are left to manage:

Creating inefficient processes that create administration burden.

The new way

By leveraging our SMART-on-FHIR Proxy application and Networked FHIR, along with HL7 Da Vinci specifications, eHealth Exchange is streamlining and automating prior authorizations and eliminating costly point-to-point connections.

The DURSA, our trust agreement, simplifies the process by allowing payers to connect with multiple providers and providers to connect with multiple payers.

Reducing provider and payer burden

Drastic Reduction in Processing Time

90% of prior authorization decisions were made in seconds instead of days.

Operational Efficiency Gains

Providers no longer needed to manage payer-specific workflows, significantly reducing administrative overhead.

Improved Patient Care

Real-time authorizations enabled quicker access to necessary treatments, enhancing the patient experience.

Networked FHIR Offers Scalability

This standards-based approach means any payer or provider implementing the same FHIR-based framework could integrate seamlessly without custom builds.

Let us show you how it works

The eHealth Exchange SMART-on-FHIR Proxy App streamlines and automates coverage eligibility and prior authorizations with real-time determinations.

Connecting payers and providers

eHealth Exchange provides a single nationwide legal agreement with one technical connection for payers to connect to multiple providers and providers to connect to multiple payers, enabling a simplified prior authorization process and a proven SMART-on-FHIR approach to payer APIs.

Eliminate costly point-to-point integrations between payers and providers

Streamline and automate prior authorization decisions and provide real-time determinations.

Expediate medical reviews with on-demand access to clinical documentation to support the claims process.

Reduce administrative burden by minimizing the back-and-forth information requests.

Support care coordination and value-based care determinations.

Increase compliance with federal regulations for payer interoperability and information blocking

Technical Specifications

FHIR Version R4

Da Vinci Prior Authorization Implementation Guide

US Core Implementation Guide

Da Vinci Health Record Exchange (HRex)

Now is the time to abandon manual and disjointed workflows.

Expand your access and connectivity to the U.S. healthcare system with eHealth Exchange