Privacy Policy 

Effective April 11, 2025

eHealth Exchange (“we,” “our,” or “us”) is committed to protecting your privacy.  This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you visit our website, ehealthexchange.org, and your rights concerning that information. 

 This Privacy Policy is specific to your use of our public-facing website.  For information about how health information is shared through the eHealth Exchange network, please read our Information Handling Practices Statement. 

Information We Collect

  • Personal Information: When you engage with our website, such as by subscribing to updates, registering for events, or contacting us, we may collect personal information including your name, e-mail address, phone number, and organization.
  • Non-Personal Information: We automatically gather certain information about your device and usage of our website. This includes your IP address, browser type, operating system, referring URLs, and pages viewed.  These data help us understand how visitors interact with our site and how we may improve our services.

Use of Information

We use the collected information to:

  • Provide and Improve Services: To deliver the services or information you request and enhance your experience on our website.
  • Communicate with You: To send newsletters, updates, and other communications related to our services that you sign up through our website to receive. You may opt out of these communications at any time. 
  • Analyze Website Usage: To monitor and analyze trends, usage, and activities to improve our website’s functionality and user experience.

Sharing of Information

We do not sell, rent, or lease your personal information to third parties.  However, we may share information with:

  • Service Providers: Trusted third-party vendors that assist in operating our website and conducting our business, provided they agree to keep this information confidential.
  • Legal Obligations: When required by law or in response to valid requests by public authorities.

Use of Cookies

Our website uses cookies to enhance user experience.  Cookies are small files stored on your device that help us understand how our site is used.  You can control cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Third-Party Links

Our website may contain links to external sites.  We are not responsible for the privacy practices or content of such sites and encourage you to review their privacy policies.

Children’s Privacy

Our services are not addressed toward anyone under the age of 13 (“Children”).  Our website is not intended for use by Children, and we do not knowingly collect information from Children.

Your Privacy Rights

You have the right to:

  • Opt out of receiving promotional communications from us.
  • Access the information we hold about you, if any.
  • Request corrections to any inaccuracies in your personal information.
  • Ask questions or express concerns about our use of your information.

To exercise these rights, please contact us at administrator@ehealthexchange.org.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.  We will notify you of changes to this policy by posting the new Privacy Policy on our website with a revised effective date.  We will not make announcements about any changes to this Privacy Policy prior to the change becoming effective.  You are advised to review this Privacy Policy periodically for any changes.  Changes to this Privacy Policy are effective when they are posted on our website.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

eHealth Exchange
8300 Boone BLVD
STE 500
Vienna, VA 22182

Email Address: privacyofficer@ehealthexchange.org