Operating Policies and Procedures

The eHealth Exchange network is governed by the Coordinating Committee, which implements the Data Use and Reciprocal Support Agreement (DURSA) with creation and revision of Operating Policies and Procedures (OPPs). All OPPs approved by the Committee are then presented to the Participants for a 30 Day Notice and Objection Period before becoming effective.

Current Operating Policies and Procedures for the eHealth Exchange Network

OPP #1 – Participation – Review and Disposition of Applications for Participation OPP #2 – Coordinating Committee General Operating Procedure OPP #3 – Changes, Suspension, Termination OPP #4 – Change Process – Performance and Service Specifications OPP #5 – Change Process – Operating Policies and Procedures OPP #6 – Confidential Information Handling OPP #7 – Adverse Security Event Notification OPP #8 – Data Use and Reciprocal Support Agreement and Amendment Process OPP #9 – eHealth Exchange Digital Credentials OPP #10 – Participant Opt-Out of New Data Sharing Agreements OPP #11 – eHealth Exchange Service Levels and Operational Monitoring OPP #13: Safeguarding Controlled Unclassified Information (CUI) OPP #14 – How to Comply with DURSA’s Duty to Respond OPP #15 – Hub Message Transformation Inventory OPP Glossary of Terms OPP Highlights eHealth Exchange Validation Plan v10 OPP #12 is no longer active as of March 2, 2021.

Current Guidance Documents for the eHealth Exchange Network

Hub-Brokered Broadcast Queries

Proposed Changes to Operating Policies and Procedures for the eHealth Exchange Network

OPP #9 – Digital Credentials

Corporate Policies

Information Handling Practice Statement Privacy Policy