Description of changes:
THURSDAY 2023-02-02 5:00pm ET
• Updates made to internal configuration to improve Disaster Recovery processes.
• Additional logging enabled for a short period of time to aid in troubleshooting.
FRIDAY 2023-02-03 8:00pm ET
• Maintenance of the eHealth Exchange Hub Dashboard. The Dashboard will be unavailable during this maintenance window. The outage is expected to be 8 to 12 hours.
SATURDAY 2023-02-04 10:00am ET
• Archiving of the eHealth Exchange audit logs to improve Disaster Recovery processes. The Dashboard will be unavailable during this maintenance window.
These changes will be applied to the eHealth Exchange Hub PRODUCTION environment as outlined above.
We do not anticipate any other service interruptions in PRODUCTION during the maintenance event; Real-time routing of messages through the Hub will be unaffected. The eHealth Exchange Hub Dashboard will be unavailable during the Friday 2023-02-03 and Saturday 2023-02-04 maintenance window. All data received during that time will be added to the Dashboard once it is available again.
eHealth Exchange staff will monitor email@example.com during the upgrade window to address any questions or concerns.
ADDITIONAL INFORMATION AND REMINDERS:
The eHealth Exchange Hub team has implemented a recurring weekly scheduled maintenance window each Thursday evening at 5:00pm ET for all non-urgent events. The duration of each maintenance event will be determined by the respective changes for each event, and details will be communicated out to all Participants at least 48 hours prior to the event. If there are no changes for any given week, then the maintenance event will not occur, and no notice will be sent. Also please note that Operating System and similar updates that do not require a service outage, and do not require changes to the application layer, will be performed during this scheduled maintenance window without specific notice due to their frequent and routine nature.